Bookia SMART Diary (BSD) is a restaurant Reservations Management System that is helping 1000s restaurants of all sizes become more organised, save countless hours of manual work, enable online bookings, turn more tables, collect deposits as well as grow their client database to deliver a WOW service in every single reservation.

The BEST Restaurant Management System – Bookia SMART Diary

Bookia SMART Diary is built on 4 pillars:

1. Consolidation & Organisation (reducing human error, overbooking, lost bookings etc)
   • Organisation all booking channels in one space that is accessible from anywhere from any device, any time.
2. Automation (saving restaurateurs countless hours of manual work taking calls, replying to emails, messages etc)
   • Automation of online bookings from any channel 24/7 be it website, Facebook, Instagram Google etc.
   •  Automatic email and SMS confirmations of reservations to patrons, as well as on the day reminders.
3. Guest & booking insights (Allowing restaurateurs to track their guests’ booking history, preferences and intolerances to give a WOW service)
   • Tracking of guest history.
   • Remarketing to guests.
   • Booking KPIs
4. Booking payments (helping restaurants protect their bottom line)
   • Withdrawal of late cancellation or no-show fees
   • Collection of deposits on bookings on certain days of the week or for particular events (Christmas, Valentine’s Day etc).